FAQs

General Questions

What services do you offer?

We provide a range of cleaning services tailored to your needs, including:

  • Standard Cleaning – Routine cleaning for homes and offices.

  • Deep Cleaning – A thorough, detailed clean for spaces needing extra attention.

  • Move-In/Move-Out Cleaning – Ideal for preparing a new home or leaving a space spotless.

  • Specialized Services – Additional cleaning requests based on client needs.

How do I schedule a cleaning?

We offer:

  • Standard home cleanings – Preferably scheduled in the morning.

  • Office cleanings – Preferably scheduled in the evening.

  • Deep cleanings – Best scheduled on weekends due to the longer process.

To book a cleaning, please call or text us. We will arrange a visit to assess your space, discuss your needs, and provide an estimate.

Do you provide free estimates?

Yes! We offer free in-person assessments to evaluate the space and understand your cleaning preferences.

What areas do you serve?

We proudly serve:

  • Sarasota

  • Bradenton

  • Lakewood Ranch

Pricing and Payment

How much do you charge for your services?

Our pricing is based on service type and frequency:

  • First-time standard cleaning:

    • $155 for weekly services

    • $175 for bi-weekly services

  • Deep cleaning:

    • Starts at $500 (excludes full kitchen cleaning)

    • Full kitchen deep cleaning is done separately and also starts at $500

  • Ongoing standard cleaning after deep cleaning:

    • $145 per week

    • $165 every two weeks

What payment methods do you accept?

We currently accept:

  • Zelle

  • Cash

Are there any additional fees I should be aware of?

The only extra charge is for cleaning big screen patio doors – an additional $10 for both inside and outside. Otherwise, there are no hidden fees.

Service Details

What should I do before your team arrives?

To ensure a smooth cleaning process:

  • Provide clean sheets and towels if you’d like them changed.

  • If you have specific cleaning products you prefer, please leave them out for us to use.

What happens if I need to cancel or reschedule my cleaning?

  • Please provide at least 24 hours' notice for cancellations or rescheduling (call or text).

  • If an emergency arises, please call us as soon as possible.

Do you bring your own cleaning supplies and equipment?

  • We bring our own cleaning towels.

  • Cleaning supplies depend on the client’s preference:

    • If you prefer specific products, you can provide them.

    • We can also provide a list of recommended supplies for you to purchase.

Safety and Quality

Are your cleaning products eco-friendly?

We prioritize a safe, clean environment and avoid harsh chemicals when possible. We only use bleach or Clorox if absolutely necessary and if the client approves.

How do you ensure the safety and security of my home?

  • For keypad locks, clients can set a temporary personal code for added security.

  • We ensure all doors are locked properly and alarms are set if needed.

  • If using physical keys, we follow whatever method the client is most comfortable with.

What if something gets damaged during the cleaning?

  • If an item is accidentally damaged, we will notify you immediately and discuss the next steps.

  • Currently, we do not carry insurance.

Customer Experience

How do you handle customer feedback or complaints?

We appreciate all feedback! It helps us improve and provide the best service possible. Clients are encouraged to share what they loved and any areas for improvement.

What is your satisfaction guarantee?

At the end of each cleaning, we offer a walk-through to show what has been cleaned and discuss any areas that may need additional attention over multiple sessions.